I hate it when my free Internet doesn't work?

Are people more frustrated and vocal with the experience they pay for?

ACARS needs to embrace modern data links using IP

If only ACARS could look beyond VHF and L-Band

The popularity of a product is somewhat related to its price, where free is in its own universe

Norwegian Air, which gives away Internet access that cannot fulfill but a few with unlimited desires, much less everyone's, is in fact a wildly popular part of their award-winning passenger experience.